Personal Customer Service
Introducing Michael - your experienced, professional travel planner.
Michael has over 30 years of experience in International tourism.
Born in South Australia, Michael first travelled to Japan in 1987 as an exchange student. After graduating from Adelaide University achieving a Distinction in Japanese language, he worked in a variety of tourism roles including working for the largest Japanese travel agency both in Japan and Australia. In 1993, he travelled for four months in Japan seeing almost most of the country and has returned many times since. Michael speaks fluent Japanese.
Michael's extensive personal travel experiences enable him to recommend and design and itineraries that match a client's interests and maximize their enjoyment of the unique experiences that Japan offers. From recommending excellent and well-located hotels, efficient modes of local transport, suggested travel times, unique hard-to-find cultural experiences and arranging friendly, highly experienced English Speaking Guides, Michael's bespoke service is unsurpassed in South Australia.
Michael is at your service to arrange your own personal and memorable experience of Japan.
Genuine Customer Reviews
"We cannot express enough gratitude for the brilliant assistance provided by Michael Seeliger. He made our trip to Japan the most memorable experience ever.
Michael demonstrated exceptional professionalism expertise and friendliness. He took the time to understand our preferences and interests and even when we gave him some strange requests, he worked it into a flawless 3-week schedule.
Michael’s knowledge of Japan is truly impressive. He offered valuable insights, recommendations, and insider tips that made our trip magical. He was a master at organising our travel arrangements and hotels.
What truly sets Michael apart is his outstanding dedication to customer satisfaction. He was always available to address any concerns and fix any issues at any time of the day. We had our flight delayed going to Japan and Michael was available in the early hours of the morning to reorganise all of our connections and activities, he is unmatched in this field, and he always went above and beyond.
Thanks to Michael’s expertise and assistance, my father and I’s trip to Japan was nothing short of unforgettable. We experienced the beauty of Japan in a way that would not have been possible without his help. I highly recommend Michael to anyone planning a trip to Japan. You can trust him to deliver exceptional service and create memories that will last a life time.
Thank you once again Michael for your outstanding support."
- Nick & Ron, SA
“We were looking to independently travel Japan & sought out Michael Seeliger to assist us. Michael’s expertise and knowledge together with his team in Japan culminated in an amazing trip and experience for us. Their recommendation of excellent and well-located hotels, modes of transport, suggested travel times, warm, friendly, experienced private guides in Japan, allowed us to travel easily and extensively across Japan in 3 weeks. We felt supported by the team the entire way and the 24/7 app provided direct contact, support and updated advice. Our holiday was seamless & perfectly planned. A truly wonderful experience that has left us with very happy memories of Japan. Thank you Michael - your support, care and attention to detail was outstanding."
- Sean & Julie, Erindale SA
"We wished to tour Japan before boarding our expedition cruise through the Japanese islands from Kobe to Taiwan. Even with all seven continents under our belts, the Japanese language, its characters, and the unique culture terrified us. Seeking help, we were steered to Michael Seeliger.
Our desires were not typical. In addition to temples and landmarks, we wanted to experience the early morning Toyosu Fish Market, take a sushi class, enjoy sake tasting and distillery experiences, visit both Tokyo and Kyoto, and get to Kobe to meet our cruise. We also needed a trip to visit the Yamato Museum in Kure organized.
Michael’s knowledge was impressive. He entered us in the Toyosu lottery resulting in a premium experience. Not only did he organize the requisite JR Rail pass but ensured his guides prepared us every step in the process. Additionally, he provided helpful detailed instructions as part of his tour information package.
His dedication and persistence showed when it took four passes to move the local guides from traditional experiences to the ones requested. He worked tirelessly coordinating between two guides to tick all our needs. He pushed guides to provide experiences they had never previously provided.
Most impressive was his ability to prepare us for the unguided trip to Kure where we needed to navigate transfer from the Shinkansen to a local train and the unguided transfer from Kyoto to Kobe.
His selection of guides was brilliant. All four guides were flexible and accommodated our requests even when they differed from the agreed program. How good was Michael’s service and the guides provided? We had originally not organized a Singapore leg but requested Michael organize one just before arriving. Michael organized another brilliant guide while we were flying to Singapore.
He is dedicated to customer satisfaction and customer safety. The handover between the cruise company and his Taipei guide occurred in a crowded tourist area. He was on the phone with the guide and us coordinating the rendezvous. Without such hands-on commitment, we likely would not have met.
At every step of the way, Michael’s dedication, professionalism, and personable nature increased our confidence.
With Michael’s assistance, this adventure we embarked upon with serious anxiety, was transformed into a stressless and truly memorable experience. Well done, Michael."
- Cary & Carol , Adelaide SA
Contact
Feel free to contact Michael to discuss your Japan travel plans.
040112428